Setting up an IMAP email account using Microsoft Outlook

One of our most common asked questions is "How do I setup an IMAP email using Microsoft Outlook?". Below are instructions on how to setup and configure an email account in Microsoft Outlook using Hotwire Networks shared servers.

Instructions On How To Setup an IMAP Email Account using Microsoft Outlook:

Step 1: Log in to your Client Area.

Step 2: Click on the "PRODUCTS" button, located in the center of page.

How to setup an email account using Microsoft Outlook on Hotwire Networks Shared Servers - Step 1

Step 3: Click on the Domain that you will be setting up the email account in Microsoft Outlook.

How to setup an email account using Microsoft Outlook on Hotwire Networks Shared Servers - Step 2

Step 4: Highlight and "Copy" the "Server" to the clip board.

How to setup an email account using Microsoft Outlook on Hotwire Networks Shared Servers - Step 3 How to setup an email account using Microsoft Outlook on Hotwire Networks Shared Servers - Step 3


Step 5: Open Microsoft Outlook and click on "File" tab (for Outlook 2013 or earlier versions).

Step 6: click on "Add Account".

Step 7: Select "Manually configure server setting or additional server types" and click "Next".

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Step 8: Select "Internet Email POP or IMAP" and click "Next".

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Step 9: Enter "Your Name" and your desired "Email Address" and select "IMAP" from the drop down menu.

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Step 10: Paste the copied "Server" from Step 4 into both the "Incoming mail server" and the "Outgoing mail server(SMTP)".

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Step 11: Enter your "email address" into the "User Name" field, enter your password, and click on "More Settings...".

How to setup an email account using Microsoft Outlook on Hotwire Networks Shared Servers - Step 11

Step 12: Click on the "Outgoing Server" tab and check "My outgoing server (SMTP) requires authentication", then check "Log on using" and enter your "email address" into the "User Name" field, enter your password, and check "Remember Password" (Do NOT click "OK" quite yet).

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Step 13: Click on the "Advanced" tab, enter "993" into the "Incoming server (IMAP)" field and select "SSL" from the drop down menu. Enter "465" into the "Outgoing server (SMTP) field and select "SSL" from the dropdown menu. Click "Ok" when you have completed this step.

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Step 14: Click "Next" and the "Test Account Settings" window will pop up. After tasks have completed, click the "Close" button".

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Congratulations! You have successfully setup your IMAP email account.

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