Your Account
 

My Account

Sign In


Terms of Use  -  Privacy Policy

Hotwire Networks Hosting, Server & Development Service-Level Agreements

Our Guarantee for Dedicated Hosting and Virtual Private Server Clients

Hotwire Networks provides a competitive Service-Level Agreement (SLA) for Dedicated Server and VPS customers, including:

  5 to 30 Minute Response Guarantee, depending on contact method
  60 Minute Hardware Replacement Guarantee
  99.9% Network Uptime Guarantee

We back up our commitment with a promise: If we fail to meet the terms outlined in this Service Agreement, your account will be compensated for 5-times the extra delay time.

Visit Our Help Center

Our online help center provides simple and fast access to many common questions.