Best Effort Support Overview
Hotwire Networks offer multiple options for fully managed hosting. In addition to our every day 24/7/365 World Class Support we have Best Effort Support. That means we will put our best effort into solving software, server or hardware problems, even if it is an issue not typically covered by our Manage Support. Come to us with any and all questions. We want our clients to have full customer service even when they choose a custom setup or 3rd party applications, products or software.
Hotwire Networks unrivaled availability, fast response and fast uptimes are part of our commitment to our clients. It is part of our World Class Promise and our SLA. We go even further with Best Effort Support. We are here, 24 hours a day to assist with questions. When a problem arises, rest assured, we are a phone call away.