Our Best Effort Support

Hotwire Networks

Best Effort Support Overview

Hotwire Networks offer multiple options for fully managed hosting. In addition to our every day 24/7/365 World Class Support we have Best Effort Support. That means we will put our best effort into solving software, server or hardware problems, even if it is an issue not typically covered by our Manage Support. Come to us with any and all questions. We want our clients to have full customer service even when they choose a custom setup or 3rd party applications, products or software.

Hotwire Networks unrivaled availability, fast response and fast uptimes are part of our commitment to our clients. It is part of our World Class Promise and our SLA. We go even further with Best Effort Support. We are here, 24 hours a day to assist with questions. When a problem arises, rest assured, we are a phone call away.

Support Features

  World Class Support
  On Call 24/7/365
  Available for ALL Questions
  Answers on 3rd Party Products
  Unrivaled Availability
  Fast Response Times